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Strany 1 - SPARC Enterprise M3000 Server

SPARC Enterprise M3000 ServerService ManualPart No.: 820-5683-14,Manual Code: C120-E540-05ENFebruary 2011, Revision A

Strany 2

x SPARC Enterprise M3000 Server Service Manual • February 201111. CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11–111.1 Identifying the Type of CD-RW/DV

Strany 3

6-6 SPARC Enterprise M3000 Server Service Manual • February 201110. Remove the shutter unit.FIGURE 6-3 Removing the Shutter Unit

Strany 4

Chapter 6 Motherboard Unit Replacement 6-76.2 Removing the Motherboard Unit1. Remove the four screws securing the motherboard unit.FIGURE 6-4 Securin

Strany 5 - Contents

6-8 SPARC Enterprise M3000 Server Service Manual • February 20112. Hold the two opaque handles on both sides of the motherboard unit and lift the moth

Strany 6

Chapter 6 Motherboard Unit Replacement 6-92. Hold the two opaque handles on both sides of the motherboard unit and slide the unit in while lowering it

Strany 7 - Contents vii

6-10 SPARC Enterprise M3000 Server Service Manual • February 2011Note – If automatic startup of the Oracle Solaris OS is specified, use the sendbreak

Strany 8

7-1CHAPTER7Replacement and Installation of MemoryThis chapter explains how to replace and install memory (DIMMs). Section 7.1, “Memory Mounting Rules

Strany 9 - Contents ix

7-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 7-1 shows the locations of DIMMs and memory slots.FIGURE 7-1 Locations of DIMM

Strany 10

Chapter 7 Replacement and Installation of Memory 7-37.1 Memory Mounting RulesThis section explains the memory (DIMM) mounting conditions. Section 7.1

Strany 11 - Contents xi

7-4 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 7-2 shows the explanation of DIMM information. FIGURE 7-2 Explanation of DIMM

Strany 12

Chapter 7 Replacement and Installation of Memory 7-5FIGURE 7-3 shows an example of DIMM mounting. FIGURE 7-3 Example Mounting DIMM1. Mount DIMMs in g

Strany 13 - Documentation

Contents xiA. Components List A–1B. FRU List B–1B.1 Server Overview B–1B.2 Motherboard Unit B–2B.2.1 Memory (DIMM) B–3B.2.2 PCIe Slot B–3B.2.3 CPU B–4

Strany 14 - * This is a printed document

7-6 SPARC Enterprise M3000 Server Service Manual • February 20112. Mount DIMMs in group B.DIMMs may not necessarily be mounted in group B.MEM#00AMEM#0

Strany 15 - Notes on Safety

Chapter 7 Replacement and Installation of Memory 7-77.2 Accessing the DIMMsCaution – There is a risk of electrical failure if the power cords are not

Strany 16 - Documentation Feedback

7-8 SPARC Enterprise M3000 Server Service Manual • February 20117.3 Removing the DIMMs1. Pull the DIMM eject levers outward to release the DIMM.2. Pul

Strany 17 - 1.1 ESD Precautions

Chapter 7 Replacement and Installation of Memory 7-97.4 Installing the DIMMs1. Push the DIMM evenly into the DIMM socket.2. Push the DIMM eject levers

Strany 18

7-10 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 19 - 1.2 Server Precautions

8-1CHAPTER8Replacement and Installation of PCIe CardsThis chapter explains how to replace and install PCIe cards. Section 8.1, “Accessing a PCIe Card

Strany 20

8-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 8-1 shows the locations of the PCIe slots. FIGURE 8-1 PCIe Slot LocationsLocat

Strany 21 - Hardware Overview

Chapter 8 Replacement and Installation of PCIe Cards 8-38.1 Accessing a PCIe CardCaution – There is a risk of electrical failure if the power cords ar

Strany 22

8-4 SPARC Enterprise M3000 Server Service Manual • February 20118.2 Removing a PCIe CardNote – If a new PCIe card is to be installed in an empty disk

Strany 23 - Server (Front View)

Chapter 8 Replacement and Installation of PCIe Cards 8-58.3 Mounting a PCIe CardNote – If another PCIe card will not be installed after removing the c

Strany 24 - 123456 7

xii SPARC Enterprise M3000 Server Service Manual • February 2011D.6 Connections D–6E. DC Power Supply Model E–1E.1 The Server Views E–2E.2 LED Functio

Strany 25 - 2.2 Operator Panel

8-6 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 26 - 2.2.1 Operator Panel Overview

9-1CHAPTER9Replacement and Installation of a Hard Disk Drive (HDD)This chapter explains how to replace and install a hard disk drive. Section 9.1, “A

Strany 27 - Switches (Operator Panel)

9-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 9-1 shows the locations of the hard disk drives.FIGURE 9-1 Hard Disk Drive Loc

Strany 28 - Mode Switch Function

Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD) 9-39.1 Accessing a Hard Disk DriveCaution – To ensure that you and bystanders are no

Strany 29 - LEDs on the Operator Panel

9-4 SPARC Enterprise M3000 Server Service Manual • February 20119.1.3 Cold ReplacementFor cold replacement, stop the domain and then power off the ser

Strany 30

Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD) 9-53. Remove the hard disk drive and place it on a conductive mat.FIGURE 9-2 Removi

Strany 31 - TABLE 3-1

9-6 SPARC Enterprise M3000 Server Service Manual • February 20119.3 Installing a Hard Disk DriveCaution – If a hard disk drive cannot be inserted smoo

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Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD) 9-7Note – In a nonmirrored configuration, if you have a backup copy of data which is

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9-8 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 34 - 789101112

10-1CHAPTER10Replacing the Hard Disk Drive BackplaneThis chapter explains how to replace the hard disk drive backplane. Section 10.1, “Accessing the

Strany 35

xiiiPrefaceThis manual describes how to service SPARC Enterprise M3000 server from Oracle and Fujitsu. This document is written for maintenance provid

Strany 36

10-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 10-1 shows the location of the hard disk drive backplane.FIGURE 10-1 Hard Dis

Strany 37 - 2.5 Labels

Chapter 10 Replacing the Hard Disk Drive Backplane 10-3Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to th

Strany 38 - Outside: Standards label

10-4 SPARC Enterprise M3000 Server Service Manual • February 20112. Remove the two cables from the rear of the hard disk drive backplane (2 in FIGURE

Strany 39 - Troubleshooting

Chapter 10 Replacing the Hard Disk Drive Backplane 10-55. Loosen the two screws to remove the hard disk drive backplane.FIGURE 10-3 Removing the Hard

Strany 40 - 3.2 Failure Diagnostic Method

10-6 SPARC Enterprise M3000 Server Service Manual • February 20114. Mount the hard disk drives.For details, see Section 9.3, “Installing a Hard Disk D

Strany 41 - Diagnostic Method Flowchart

11-1CHAPTER11CD-RW/DVD-RW Drive Unit (DVDU) ReplacementThis chapter explains how to replace the CD-RW/DVD-RW driver unit. Section 11.1, “Identifying

Strany 42 - Configuration

11-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 11-1 shows the location of the CD-RW/DVD-RW drive unit.FIGURE 11-1 Location o

Strany 43 - XSCF> showhardconf

Chapter 11 CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11-311.1 Identifying the Type of CD-RW/DVD-RW Drive UnitThere are two types of CD-RW/DVD-RW driv

Strany 44 - Configurations

11-4 SPARC Enterprise M3000 Server Service Manual • February 201111.2 Accessing the CD-RW/DVD-RW Drive UnitCaution – There is a risk of electrical fai

Strany 45 - XSCF> version

Chapter 11 CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11-511.3 Removing the CD-RW/DVD-RW Drive Unit1. Remove the cables connected to the CD-RW/DVD-RW

Strany 46 - 3.4 Error Conditions

xiv SPARC Enterprise M3000 Server Service Manual • February 2011 Oracle M3000 server hardware documents:http://www.oracle.com/pls/topic/lookup?ctx=E1

Strany 47 - Chapter 3 Troubleshooting 3-9

11-6 SPARC Enterprise M3000 Server Service Manual • February 201111.4 Mounting the CD-RW/DVD-RW Drive UnitCaution – Do not forcibly push the CD-RW/DVD

Strany 48 - 3.4.3 Messaging Output

12-1CHAPTER12Power Supply Unit ReplacementThis chapter explains how to replace a power supply unit. Section 12.1, “Accessing a Power Supply Unit” on

Strany 49

12-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 12-1 shows the locations of power supply units.FIGURE 12-1 Locations of Power

Strany 50

Chapter 12 Power Supply Unit Replacement 12-312.1 Accessing a Power Supply Unit Because the power supply unit (PSU) does Section 4.4.1, “FRU Removal

Strany 51

12-4 SPARC Enterprise M3000 Server Service Manual • February 20114. While pressing the lever (3 in FIGURE 12-2), pull the handle outward (4 in FIGURE

Strany 52

Chapter 12 Power Supply Unit Replacement 12-512.3 Mounting the Power Supply UnitCaution – Do not forcibly push the power supply unit into the slot. Fo

Strany 53 - XSCF>

12-6 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 54 - 3.5.4.1 fmdump -V Command

13-1CHAPTER13Fan Unit ReplacementThis chapter explains how to replace a fan unit. Section 13.1, “Accessing a Fan Unit” on page 13-3 Section 13.2, “R

Strany 55 - 3.5.5 Using the fmadm Command

13-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 13-1 indicates the location of the fan unit.FIGURE 13-1 Fan Unit LocationsLoc

Strany 56 - 3.5.5.3 fmadm config Command

Chapter 13 Fan Unit Replacement 13-313.1 Accessing a Fan Unit Because the fan unit (FAN) does not belong to any domain, active replacement and hot re

Strany 57 - Commands

Preface xvText ConventionsThis manual uses the following fonts and symbols to express specific types of information.Notes on SafetyRead the following

Strany 58 - 3.6.1.1 Options

13-4 SPARC Enterprise M3000 Server Service Manual • February 201113.2 Removing a Fan Unit1. While pressing the latch (1 in FIGURE 13-2), lift the fan

Strany 59 - 3.6.2.1 Options

Chapter 13 Fan Unit Replacement 13-513.3 Mounting a Fan UnitCaution – Do not forcibly mount a fan unit in a slot. Forcibly pushing a fan unit in a slo

Strany 60

13-6 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 61

14-1CHAPTER14Fan Backplane ReplacementThis chapter explains how to replace the fan backplane. Section 14.1, “Accessing the Fan Backplane” on page 14-

Strany 62 - 3.6.3.1 Options

14-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 14-1 shows the location of the fan backplane.FIGURE 14-1 Fan Backplane Locati

Strany 63 - The prtconf output continued:

Chapter 14 Fan Backplane Replacement 14-3Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, obse

Strany 64 - 3.6.4.1 Options

14-4 SPARC Enterprise M3000 Server Service Manual • February 20117. Pull the fan cage upward to remove it (3 in FIGURE 14-2).FIGURE 14-2 Removing the

Strany 65 - 3.6.5 Using the ping Command

Chapter 14 Fan Backplane Replacement 14-514.2 Removing the Fan Backplane1. Remove the signal cable for the operator panel (1 in FIGURE 14-3).The cable

Strany 66 - 3.6.6 Using the ps Command

14-6 SPARC Enterprise M3000 Server Service Manual • February 201114.3 Mounting the Fan Backplane1. Place the fan backplane on the bottom of the chassi

Strany 67 - 3.6.6.1 Options

Chapter 14 Fan Backplane Replacement 14-7Note – If automatic startup of the Oracle Solaris OS is specified, use the sendbreak -d domain_id command of

Strany 68 - 3.6.7.1 Options

xvi SPARC Enterprise M3000 Server Service Manual • February 2011Documentation FeedbackIf you have any comments or requests regarding this document, go

Strany 69 - FRU Replacement Preparation

14-8 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 70 - 4.2.1 FRU Replacement

15-1CHAPTER15Operator Panel ReplacementThis chapter explains how to replace the operator panel. Section 15.1, “Accessing the Operator Panel” on page

Strany 71 - ■ Cold replacement

15-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 15-1 shows the location of the operator panel.FIGURE 15-1 Operator Panel Loca

Strany 72 - 4.2.2 FRU Installation

Chapter 15 Operator Panel Replacement 15-315.1 Accessing the Operator PanelCaution – There is a risk of electrical failure if the power cords are not

Strany 73 - # cfgadm -a

15-4 SPARC Enterprise M3000 Server Service Manual • February 201115.2 Removing the Operator Panel1. Disconnect the signal cable from the operator pane

Strany 74 - # cfgadm -c configure Ap_Id

Chapter 15 Operator Panel Replacement 15-515.3 Mounting the Operator Panel1. Align the keyhole of the operator panel with the thumbscrew, and gently p

Strany 75

15-6 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 76

A-1APPENDIXAComponents ListThis appendix explains the server nomenclature and component numbering.If multiple components of the same type are mounted,

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A-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE A-1 Location of Components1514123161820222119242326272984563235312812111093071

Strany 78

Appendix A Components List A-3 Location number Component Location number Component1 Top cover 19 CD-RW/DVD-RW drive unit (DVDU)2 Fan cover 20 Hard dis

Strany 79 - TABLE 2-3 and TABLE 2-5

1-1CHAPTER1Safety Precautions for MaintenanceThis chapter provides safety precautions required for maintenance. Section 1.1, “ESD Precautions” on pa

Strany 80 - 4.5.1 Powering off the Server

A-4 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 81 - 4.5.3 Powering on the Server

B-1APPENDIXBFRU ListThis appendix shows the FRUs of the M3000 server. The FRU list consists of the following items: Section B.1, “Server Overview” on

Strany 82 - XSCF> poweron -a

B-2 SPARC Enterprise M3000 Server Service Manual • February 2011B.2 Motherboard UnitThe motherboard unit is the main circuit board of the M3000 server

Strany 83

Appendix B FRU List B-3B.2.1 Memory (DIMM)The motherboard unit, which includes an ASIC called a memory access controller (JSC-MAC) and provides memory

Strany 84

B-4 SPARC Enterprise M3000 Server Service Manual • February 2011For the replacement procedure, see Chapter 8.B.2.3 CPUThe SPARC64 VII+ or SPARC64 VII

Strany 85

Appendix B FRU List B-5The XSCF units provides the following functions by means of the XSCF firmware: Control and monitoring of the server Monitorin

Strany 86

B-6 SPARC Enterprise M3000 Server Service Manual • February 2011B.3.2 CD-RW/DVD-RW Drive Unit (DVDU)TABLE B-6 shows CD-RW/DVD-RW drive unit specificat

Strany 87 - Internal Components Access

Appendix B FRU List B-7For the replacement procedure, see Chapter 12.B.5 Fan UnitThe fan units generate an airflow between the inside and outside of t

Strany 88 - FIGURE 5-1)

B-8 SPARC Enterprise M3000 Server Service Manual • February 2011

Strany 89 - 5.2.1 Removing the Top Cover

C-1APPENDIXCExternal Interface SpecificationsThis appendix explains the specifications of the external interface connectors provided on the SPARC Ente

Strany 90 - 5.3.1 Removing the Air Duct

1-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 1-1 Wrist Strap Connection DestinationCaution – Do not connect the wrist strap

Strany 91 - Removing the Air Duct

C-2 SPARC Enterprise M3000 Server Service Manual • February 2011C.1 Serial PortC.2 UPC PortTABLE C-1 Serial PortPin assignment Pin number Signal name

Strany 92 - 5.3.2 Attaching the Air Duct

Appendix C External Interface Specifications C-3C.3 USB PortC.4 SAS PortThe SAS port connects the server to an external device, such as a tape drive,

Strany 93 - 5.4.1 Removing the Fan Cover

C-4 SPARC Enterprise M3000 Server Service Manual • February 2011C.5 Connection Diagram for Serial CableFIGURE C-1 Connection Diagram for Serial Cable

Strany 94 - 5.4.2 Attaching the Fan Cover

D-1APPENDIXDUPS ControllerThis appendix explains the UPS controller (UPC) that controls the uninterruptible power supply (UPS) unit. Section D.1, “O

Strany 95 - Motherboard Unit Replacement

D-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE D-1 shows the location of the UPC port on the M3000 server.FIGURE D-1 UPC Port

Strany 96

Appendix D UPS Controller D-3D.3 Configuration of Signal LinesThis section provides the signal definitions.FIGURE D-2 shows the configuration of signa

Strany 97 - Motherboard Unit Location

D-4 SPARC Enterprise M3000 Server Service Manual • February 2011On: Indicates that the contact is closed.Off: Indicates that the contact is open.Note

Strany 98 - 3 Shutter unit

Appendix D UPS Controller D-5D.4.2 Output CircuitD.5 UPS CableThe UPS cable specifications are as follows: Connector shapeD-SUB9 pin male (receptacle

Strany 99

D-6 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE D-3 Correspondence Between the UPC Ports and the UPS Cable PinsIf a UPS cable

Strany 100 - 10. Remove the shutter unit

E-1APPENDIXEDC Power Supply ModelThis appendix describes the requirements specific to the DC power supply model.Contact your sales representative for

Strany 101

Chapter 1 Safety Precautions for Maintenance 1-31.2 Server PrecautionsWhen maintaining the server, observe the following precautions for your protecti

Strany 102 - Removing the Motherboard Unit

E-2 SPARC Enterprise M3000 Server Service Manual • February 2011E.1 The Server ViewsThis section describes the names of parts mounted on the DC power

Strany 103 - 6.4 Reassembling the Server

Appendix E DC Power Supply Model E-3FIGURE E-2 Rear View of the Server (DC Power Supply Model)Location No. Component Maximum Number per Server1 Power

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E-4 SPARC Enterprise M3000 Server Service Manual • February 2011E.2 LED Functions of Power Supply UnitThis section describes the LED names and their f

Strany 105

Appendix E DC Power Supply Model E-5E.3 Electrical SpecificationsThis section describes the electrical specifications of the DC power supply model.Not

Strany 106 - Location number Component

E-6 SPARC Enterprise M3000 Server Service Manual • February 2011E.4 Using the showhardconf CommandThis section describes the showhardconf command on t

Strany 107 - 7.1 Memory Mounting Rules

Abbreviations-1CHAPTERAbbreviationsAASIC Application-specific integrated circuitAT Advanced technologyATAPI AT attachment packet interfaceBBUI Browse

Strany 108

Abbreviations-2 SPARC Enterprise M3000 Server Service Manual • February 2011HHDD Hard disk driveHDDBP Hard disk drive backplaneII2C bus Inter integrat

Strany 109 - Example Mounting DIMM

Index-1IndexAair duct, 5-4appearance of the server, 2-1approval standards, 2-17CCD-RW/DVD-RW Drive Unit (DVDU), 11-1component, A-2configuration, 3-4Dd

Strany 110 - 2. Mount DIMMs in group B

Index-2 SPARC Enterprise M3000 Server Service Manual • February 2011power switch, 2-7Predictive self-healing, 3-8Rrear panel, 2-13replacement methodac

Strany 111 - 7.2 Accessing the DIMMs

PleaseRecycleCopyright © 2008, 2011, FUJITSU LIMITED. All rights reserved. Oracle and/or its affiliates provided technical input and review on portion

Strany 112 - 7.3 Removing the DIMMs

1-4 SPARC Enterprise M3000 Server Service Manual • February 2011 When the equipment rack is mounted on a raised floor, ensure that the raised floor h

Strany 113 - 7.5 Reassembling the Server

2-1CHAPTER2Hardware OverviewThis chapter explains the names of components and also explains the LEDs on the operator panel and rear panel. Section 2.

Strany 114

2-2 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 2-1, FIGURE 2-2 and FIGURE 2-3 are the internal view, front view, and rear view

Strany 115 - PCIe Cards

Chapter 2 Hardware Overview 2-3FIGURE 2-2 Server (Front View)Location No. Component1 Fan unit (FAN_A)2 Operator panel (OPNL)3 Hard disk drive (HDD) (

Strany 116 - PCIe Slot Locations

2-4 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 2-3 Server (Rear View) (AC Power Supply Model)Location No. Component1 Power su

Strany 117 - 8.1 Accessing a PCIe Card

Chapter 2 Hardware Overview 2-52.2 Operator PanelThe operator panel has the important function of controlling the power of the server. The operator pa

Strany 118 - 8.2 Removing a PCIe Card

2-6 SPARC Enterprise M3000 Server Service Manual • February 20112.2.1 Operator Panel OverviewThe system administrator or service engineer checks the o

Strany 119 - 8.4 Reassembling the Server

Chapter 2 Hardware Overview 2-72.2.2 Switches on the Operator PanelTABLE 2-1 depicts the functions of the switches on the operator panel. The switches

Strany 120

2-8 SPARC Enterprise M3000 Server Service Manual • February 2011TABLE 2-2 shows the function of the mode switch.TABLE 2-2 Mode Switch FunctionFunctio

Strany 121 - Hard Disk Drive (HDD)

Chapter 2 Hardware Overview 2-92.2.3 LEDs on the Operator PanelTABLE 2-3 lists the server states displayed with the LEDs on the operator panel.The thr

Strany 122 - Hard Disk Drive Location

Copyright © 2008, 2011, FUJITSU LIMITED. Tous droits réservés. Oracle et/ou ses sociétés affiliées ont fourni et vérifié des données techniques de cer

Strany 123 - 9.1.2 Hot Replacement

2-10 SPARC Enterprise M3000 Server Service Manual • February 2011TABLE 2-4 State Display by Combination of LEDs on the Operator PanelName Description

Strany 124 - 9.1.3 Cold Replacement

Chapter 2 Hardware Overview 2-112.3 LED Functions of ComponentsThis section explains the LEDs of each component. When replacing a FRU, check in advanc

Strany 125 - Removing a Hard Disk Drive

2-12 SPARC Enterprise M3000 Server Service Manual • February 2011Hard disk drive (HDD)Indicates that the hard disk drive can be removed. However, this

Strany 126 - 9.4 Reassembling the Server

Chapter 2 Hardware Overview 2-132.4 External Interface Port on Rear Panel This section shows the location of the external interface ports located on t

Strany 127 - 9.4.3 Cold Replacement

2-14 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 2-5 External Interface Port Locations12345 6789101112

Strany 128

Chapter 2 Hardware Overview 2-15TABLE 2-6 External Interface Port FunctionsLocation number Component Description1 RCI port Used to connect the server

Strany 129 - Backplane

2-16 SPARC Enterprise M3000 Server Service Manual • February 20118 GbE port 0 (for OS) Up to 4 100Base-TX/1000Base-T cables can be connected to GbE po

Strany 130

Chapter 2 Hardware Overview 2-172.5 LabelsThis section explains the labels and the card affixed to the server.Note – The information on the label migh

Strany 131

2-18 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 2-6 Label LocationsInside: System faceplate labelOutside: Standards label

Strany 132 - FIGURE 10-2)

3-1CHAPTER3TroubleshootingThis chapter provides the fault diagnosis information and the actions to take for problems. Section 3.1, “Emergency Power O

Strany 134 - 10.4 Reassembling the Server

3-2 SPARC Enterprise M3000 Server Service Manual • February 20112. Remove the power cord clamp and disconnect the cable.FIGURE 3-1 Power-off Method3.

Strany 135 - (DVDU) Replacement

Chapter 3 Troubleshooting 3-3FIGURE 3-2 Diagnostic Method FlowchartThe XSCF mail function sent an E-mail message?StartCheck whether an error messagei

Strany 136

3-4 SPARC Enterprise M3000 Server Service Manual • February 20113.3 Checking the Server and System ConfigurationThe operating conditions must remain t

Strany 137 - RW Drive Unit

Chapter 3 Troubleshooting 3-5The status of each component can be checked based on the On or blinking state of the component LEDs.For the component typ

Strany 138

3-6 SPARC Enterprise M3000 Server Service Manual • February 20113.3.2 Checking the Software and Firmware ConfigurationsThe software and firmware confi

Strany 139 - FIGURE 11-3), push the CD

Chapter 3 Troubleshooting 3-73.3.2.1 Checking the Software ConfigurationThe following procedure can be used to check the software configuration from t

Strany 140 - 11.5 Reassembling the Server

3-8 SPARC Enterprise M3000 Server Service Manual • February 20113.4 Error ConditionsThis section describes error conditions and relevant corrective ac

Strany 141 - Power Supply Unit Replacement

Chapter 3 Troubleshooting 3-9TABLE 3-4 shows typical messages generated when an error occurs. Messages are displayed on your console and are recorded

Strany 142 - 2 Power supply unit (PSU#1)

3-10 SPARC Enterprise M3000 Server Service Manual • February 20113.4.2 Monitoring OutputTo understand error conditions, collect monitoring output info

Strany 143 - XSCF> replacefru

Chapter 3 Troubleshooting 3-113.5 Using Troubleshooting CommandsWhen any message listed in TABLE 3-4 is displayed, detailed information on the error m

Strany 144 - FIGURE 12-2)

vContentsPreface xiii1. Safety Precautions for Maintenance 1–11.1 ESD Precautions 1–11.2 Server Precautions 1–31.2.1 Electrical Safety Precautions 1–3

Strany 145 - 12.4 Reassembling the Server

3-12 SPARC Enterprise M3000 Server Service Manual • February 2011XSCF> showhardconf SPARC Enterprise M3000; + Serial:IKK0813023; Operator_Panel

Strany 146

Chapter 3 Troubleshooting 3-13The showhardconf output continued: For details, see the showhardconf manual pages. PSU#0 Status:Normal; Serial:EA082

Strany 147 - Fan Unit Replacement

3-14 SPARC Enterprise M3000 Server Service Manual • February 20113.5.2 Using the showlogs CommandThe showlogs command displays information of specifie

Strany 148 - Fan Unit Locations

Chapter 3 Troubleshooting 3-153.5.3 Using the showstatus CommandThe showstatus command displays information about faulty or degraded units that are am

Strany 149 - 13.1 Accessing a Fan Unit

3-16 SPARC Enterprise M3000 Server Service Manual • February 20113.5.4 Using the fmdump CommandThe fmdump command displays the contents of the log man

Strany 150 - 13.2 Removing a Fan Unit

Chapter 3 Troubleshooting 3-173.5.4.2 fmdump -e CommandTo get information of the errors that caused this failure you can use the -e option, as shown i

Strany 151 - 13.4 Reassembling the Server

3-18 SPARC Enterprise M3000 Server Service Manual • February 20113.5.5.2 fmadm repair CommandWhen the fmadm faulty command displays a fault, the fmadm

Strany 152

Chapter 3 Troubleshooting 3-193.5.6 Using the fmstat CommandThe fmstat command reports statistical information and a set of modules that are associate

Strany 153 - Fan Backplane Replacement

3-20 SPARC Enterprise M3000 Server Service Manual • February 2011Most of these commands are located in the /usr/bin directory or /usr/sbin directory.

Strany 154 - Fan Backplane Location

Chapter 3 Troubleshooting 3-21The following example shows output for the iostat command:3.6.2 Using the prtdiag CommandThe prtdiag command displays sy

Strany 155 - FIGURE 14-2)

vi SPARC Enterprise M3000 Server Service Manual • February 20113.2 Failure Diagnostic Method 3–23.3 Checking the Server and System Configuration 3–43.

Strany 156 - Removing the Fan Cage

3-22 SPARC Enterprise M3000 Server Service Manual • February 2011The following example shows output for the prtdiag command in verbose mode:# prtdiag

Strany 157 - FIGURE 14-3)

Chapter 3 Troubleshooting 3-23The prtdiag output continued: 3.6.3 Using the prtconf CommandSimilar to the show-devs command executed at the ok prompt,

Strany 158 - 14.4 Reassembling the Server

3-24 SPARC Enterprise M3000 Server Service Manual • February 20113.6.3.1 OptionsTABLE 3-9 lists the options of the prtconf command and how those optio

Strany 159

Chapter 3 Troubleshooting 3-25The prtconf output continued: nvram (driver not attached) pseudo-mc, instance #0 cmp (driver not attached)

Strany 160

3-26 SPARC Enterprise M3000 Server Service Manual • February 2011The prtconf output continued:3.6.4 Using the netstat CommandThe netstat command displ

Strany 161 - Operator Panel Replacement

Chapter 3 Troubleshooting 3-27The following example shows the output for the netstat -p command:3.6.5 Using the ping CommandThe ping command sends an

Strany 162 - Operator Panel Location

3-28 SPARC Enterprise M3000 Server Service Manual • February 2011The following example shows output for the ping -s command:3.6.6 Using the ps Command

Strany 163

Chapter 3 Troubleshooting 3-293.6.6.1 OptionsTABLE 3-12 lists the options of the ps command and how those options can help troubleshooting. The follow

Strany 164 - 2. Loosen the one thumbscrew

3-30 SPARC Enterprise M3000 Server Service Manual • February 20113.6.7.1 OptionsTABLE 3-13 lists the options of the prstat command and how those optio

Strany 165 - 15.4 Reassembling the Server

4-1CHAPTER4FRU Replacement PreparationThis chapter explains the method of preparing for the safe replacement of FRUs. Section 4.1, “Tools Required fo

Strany 166

Contents vii3.6.2.1 Options 3–213.6.3 Using the prtconf Command 3–233.6.3.1 Options 3–243.6.4 Using the netstat Command 3–263.6.4.1 Options 3–263.6.5

Strany 167 - Components List

4-2 SPARC Enterprise M3000 Server Service Manual • February 20114.2 FRU Replacement and Installation MethodsThis section explains how to replace and i

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Chapter 4 FRU Replacement Preparation 4-3 Power supply unit/Fan unit: operated with XSCF commands. Hard disk drive: operated directly, not by using

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4-4 SPARC Enterprise M3000 Server Service Manual • February 20114.2.2 FRU InstallationFor empty slots without hard disk drives or PCIe cards, the numb

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Chapter 4 FRU Replacement Preparation 4-54.3 Active Replacement/Active AdditionIn active replacement, the target FRU is operated while the Oracle Sola

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4-6 SPARC Enterprise M3000 Server Service Manual • February 20113. Type the cfgdevice -c unconfigure command to disconnect the FRU from the Oracle Sol

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Chapter 4 FRU Replacement Preparation 4-72. Type the cfgadm -x command to confirm that the CHECK LED is off.The Ap_Id is shown in the output of cfgadm

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4-8 SPARC Enterprise M3000 Server Service Manual • February 20114.4.1 FRU Removal and Replacement (Power supply unit/Fan unit)● Type the replacefru co

Strany 174 - B.2.4 XSCF Unit

Chapter 4 FRU Replacement Preparation 4-9The replacefru command automatically tests the status of the FRU after the completion of removal and replacem

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4-10 SPARC Enterprise M3000 Server Service Manual • February 20114.4.2 Verifying the Hardware Operation (Power supply unit/Fan unit)1. Type the showha

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Chapter 4 FRU Replacement Preparation 4-11The showhardconf output continued:For details, see the manual pages of showhardconf.2. Confirm the state of

Strany 177 - B.5 Fan Unit

viii SPARC Enterprise M3000 Server Service Manual • February 20114.5.1.1 Power-off by Using the XSCF Command 4–124.5.1.2 Power off by Using the Operat

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4-12 SPARC Enterprise M3000 Server Service Manual • February 20114.5 Cold Replacement/Cold AdditionIn cold replacement, all business operations must b

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Chapter 4 FRU Replacement Preparation 4-134.5.1.2 Power off by Using the Operator Panel1. Notify users that the server is being powered off.2. Back up

Strany 180 - C.2 UPC Port

4-14 SPARC Enterprise M3000 Server Service Manual • February 20115. A user with platadm or fieldeng authority must log in to the XSCF Shell and type t

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Chapter 4 FRU Replacement Preparation 4-154.5.4 Verifying the Hardware Operation1. In response to the ok prompt, press the ENTER key and enter ”#” (de

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4-16 SPARC Enterprise M3000 Server Service Manual • February 2011The showhardconf output continued:For details, see the manual pages of showhardconf.3

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Chapter 4 FRU Replacement Preparation 4-17The show-devs output continued:/pci@1,700000/pci@0/pci@1,700000/pci@0/pci@9/pci@1,700000/pci@0/pci@8/pci@1,7

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4-18 SPARC Enterprise M3000 Server Service Manual • February 2011The show-devs output continued:5. Type the probe-scsi-all command to confirm that the

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5-1CHAPTER5Internal Components AccessThis chapter explains how to access internal components. Section 5.1, “Sliding the Server Into and Out of the Eq

Strany 186 - D.4 Power Supply Conditions

5-2 SPARC Enterprise M3000 Server Service Manual • February 2011Caution – To ensure that you and bystanders are not exposed to harm and to prevent dam

Strany 187 - D.5 UPS Cable

Chapter 5 Internal Components Access 5-35.1.2 Sliding the Server into the Equipment Rack1. Push the server back into the equipment rack.2. Tighten the

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Contents ix7.1.1 Confirmation of DIMM Information 7–37.1.2 Memory Mounting Conditions 7–47.2 Accessing the DIMMs 7–77.3 Removing the DIMMs 7–87.4 Inst

Strany 189 - DC Power Supply Model

5-4 SPARC Enterprise M3000 Server Service Manual • February 20115.2.2 Attaching the Top Cover1. Align the top cover.2. Tighten the three screws at the

Strany 190 - E.1 The Server Views

Chapter 5 Internal Components Access 5-5FIGURE 5-3 Removing the Air Duct

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5-6 SPARC Enterprise M3000 Server Service Manual • February 20115.3.2 Attaching the Air Duct1. Set the tab at the front of the air duct in place and t

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Chapter 5 Internal Components Access 5-75.4 Removing and Attaching the Fan Cover5.4.1 Removing the Fan CoverCaution – Before the fan cover is removed,

Strany 193 - E.3 Electrical Specifications

5-8 SPARC Enterprise M3000 Server Service Manual • February 20115.4.2 Attaching the Fan Cover1. Align the tab on the left end of the fan cover in the

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6-1CHAPTER6Motherboard Unit ReplacementThis chapter explains how to replace the motherboard unit. Section 6.1, “Accessing the Motherboard Unit” on pa

Strany 195 - Abbreviations

6-2 SPARC Enterprise M3000 Server Service Manual • February 2011Note – When replacing the motherboard unit, attach connection destination labels to ea

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Chapter 6 Motherboard Unit Replacement 6-3FIGURE 6-1 indicates the location of the motherboard unit.FIGURE 6-1 Motherboard Unit Location

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6-4 SPARC Enterprise M3000 Server Service Manual • February 2011FIGURE 6-2 indicates the locations of DIMMs, PCIe cards, and shutter unit.FIGURE 6-2

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Chapter 6 Motherboard Unit Replacement 6-5Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, obs

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